Refund policy

All sales are final.  All purchases are non-refundable/ returnable.

What should I do if I receive an incorrect, damaged, or faulty item or if the carrier has misplaced my package(s)?

 

We're sorry to hear that you've had an issue with your order. We do not issue refunds.

Screen Print, RHINESTONE,and DTF Transfers Refund Policy

This policy applies to all transfer types (ready to press/ custom)

In the event we failed to include all your items in your order we will issue a refund for only the missing items. (We don't take returns for Transfers nor  custom items)  You have 1 day from the delivery date to inform us of missing items. 

Shipping Carrier's Negligence-  we are not responsible for lost/ stolen/misplaced or damaged packages due to the mis-handling/negligence by the shipping carrier.

If you received the wrong order, please complete this form. WRONG ORDER 

Please check your packages upon arrival. You have 1 day to report missing items. After that we aren’t responsible.

Before we forward your order to the carrier, we always ensure the quality of each product. However, there are many factors that might have resulted in your products to be damaged in the transit. for this we are not responsible.